New Technology from Sheffield

We've been hard at work implementing innovative technologies to elevate your experience with us. Let's dive into the latest advancements that are transforming the way we connect and serve you:

Social Media Partnership With Pioneer & Powerful

office desk with laptops, headphones and a person typing on a mobile phoneWe're thrilled to announce our collaboration with Pioneer & Powerful, aimed at taking our social media engagement and website offerings to new heights. Follow us on Facebook, Twitter, and Instagram for insightful tips on home energy utilization, energy efficiency, and real-time updates on maintenance work happening within the Sheffield Utilities system. Stay tuned for the launch of our revamped website in the spring!

Customer Outage Map

Introducing our customer-focused solution — the Sheffield Utilities Customer Outage Map. Now you can easily track ongoing system outages and stay informed during storms or significant electrical infrastructure damage. Monitor power restoration progress and stay in the loop by checking our outage map through this link: Outage Map.

Automated Metering Infrastructure (AMI)

We are currently working through a systemwide AMI deployment where we are leveraging cutting-edge smart meters to collect valuable data. AMI enables us to analyze power quality and reliability, providing insights into voltage, consumption at the customer level, and more. With AMI, we can troubleshoot customer usage issues based on historical trends, ensuring a seamless experience for you.

At Sheffield Utilities, we're committed to harnessing technology to enhance the services we provide. We're excited about these new additions and look forward to keeping you connected and informed.